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Privacy Policy

Privacy Policy for TSL Lighting Ltd

Effective Date: 17/10/2024

At TSL Lighting Ltd (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.tsllighting.com (the “Site”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following data:

  • Personal Information: We collect personal data such as names, email addresses, phone numbers, and any other information you voluntarily provide when contacting us through forms or other communication methods on the Site.
  • Automatically Collected Information: We automatically collect certain information when you visit the Site, such as:
    • IP addresses
    • Browser type and version
    • Time zone settings
    • Referring URLs
    • Information collected via cookies and other tracking technologies

2. Use of Your Information

We use the data we collect for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To showcase our products and services.
  • To improve the Site’s performance and functionality.
  • To analyze website traffic using Google Analytics. This helps us understand how visitors interact with the Site and to improve the user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on the Site. Cookies help us collect analytics data and remember user preferences.

You may opt-out of cookie tracking via our cookie banner when you first visit the Site. You can also adjust your browser settings to refuse cookies. For more detailed information about cookies, please refer to our Cookie Policy.

4. Google Analytics

We use Google Analytics to track user interactions with our website. This data is anonymized and is used solely for analytics and performance improvement purposes. Google Analytics may collect data such as your IP address, browser type, and browsing behavior on our Site. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

If you wish to opt out of Google Analytics tracking, you can do so using the cookie banner or by using Google’s Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as necessary for the following:

  • Service Providers: We may share your data with trusted service providers (e.g., hosting services, analytics providers) to help us operate our website or provide services.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

6. Data Security

We use industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as completely secure, so we cannot guarantee absolute security.

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Your Data Rights

You have the following rights concerning your personal data:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You may request that we correct or update any personal data that is inaccurate.
  • Deletion: You may request the deletion of your personal data, subject to certain exceptions under applicable law.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

9. International Data Transfers

We do not intentionally transfer personal data outside of your jurisdiction unless necessary for the operation of our services. When we do transfer data, we ensure adequate protections are in place in compliance with applicable data protection laws.

10. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have unintentionally collected data from a child under 13, we will delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. It is your responsibility to review this policy periodically to stay informed of updates.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

TSL Lighting Ltd
Unit 11 Bilton Road
Kingsland Business Park
Basingstoke
RG24 8LJ
Email: [email protected]
Phone: +44 208 629 2025